Customer Ratings & Reviews

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

Perfect service. A great value. Great service from the Geek Service.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

Excellent service by the both the installer. Awesome service

Have not had to use this yet but hope it will be nice if my product goes bad

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

Everything works well and I will refer anyone to Best Buy for your electronics

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.