Customer Ratings & Reviews

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

Greek service is very good. I would definitely recommend getting a warranty of all your purchases

Haven't used it and hope I don't need it but glad I purchased it.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Great on repairing your devices and give you a good explanation of things

I have not had to use Geek Squad for my product, but it is nice know that it is there if I need it!

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

Getting protection plan is a must for product now and days is a must