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Customer reviews

Rating 4.7 out of 5 stars with 30363 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 30,363 reviews
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it have had no problems love it so much no dislikes here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Film Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with a big red bow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't skip Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen went out they was awesome coming out and fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May need it one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised by conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing their thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just you know the geeks and stuff doing their thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secured with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection has never let me down. No hassel with great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra 5 year warranty fir dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to submit a claim. Will always get for large purchases.

    I would recommend this to a friend