Customer Ratings & Reviews

bought the warranty cause my brother sony bravia went out on him in a month and a half good thing he bought warranty just to cover his behind or he would be out a lot of money

Geek Squad protection is great to have. I am glad I purchased it for this and many other products I have gotten from Best Buy.

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

Little bit of a headache problem with the logistics side of getting everything set up to repair my tv, but ultimately the repairman was extremely nice very flexible and was able to help me get my TV fixed.

Geek squad is helpful, informative and accessible. For the high ticket items GS are the best at helping you resolve issues.

Purchased as added protection for a 65” Quantum tv. Haven’t had to use yet and hoping I don’t have to, but you never know.

Always super easy to arrange and always worth getting insurance with tech. You never know exactly what could be wrong or could go wrong.

I purchase care plan with all tv purchases. Had a name brand tv break after 16 months. Some say it's a waste but plan saved me once. Bestbuy could not get same tv but did uptake size without issue

We have electrical surges all the time, with cable going I. And out - it’s Florida. We thought it might good to have an extra protection plan.

They did have to come a few times to fix our tv, they were always knowledgeable and courteous! I am so glad we made this purchase!

Haven't had to use the product but it sure puts the mind at ease knowing that I will be taken care if something happens.

Best Warranty in the business! HIGHLY recommend! I would not buy a new TV without this warranty. They will be with you when you need them.

I have used my previous service plan, warranty extension in the past and it proved to be well worth the cost a I got a replaced item at no expense to me.

Probably wont need it but the price was fair and this was an open box item.

Probably wont need it but the price was fair and this was an open box item.

Everytime i get a item i get this because its the best

I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

Awesome! Everything is great and we couldn’t ask for anything better.

This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.