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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 30,423 reviews
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my laptop and I’m super happy I did with a 2 year old! Thankful I haven’t had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for electronics these days. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy it you will not suffering more with your product in the future especially if you need any maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my tv and they were on time with the delivery and both young men were complete gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really need it but always purchased for a a little more protection and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had problems finding warranty with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the family enjoys it so im not mad at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the protection. I will always recommend this to Family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you have a lot of purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you have multiple things to for protection. Great not having to worry about all of the items breaking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful l got this item, best buy is the place to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase geek squad protection no matter what. Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating something you hope to never need is awkward. But it gives some peace of mind knowing I have the service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. I have not used it yet. But it is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should! Friendly and cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. No need to worry about burn in with my OLED. Happy to purchase!

    I would recommend this to a friend