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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30235 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 30,235 reviews
  • Rated 3 out of 5 stars

    Not so good depending on TV you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended 5 year or 1 year warranty i chose 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable accidental insurance for my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable accidental insurance for the tv I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is wonderful is cuality pictures and everything you need is in the screen you no need boxes or pay dish or direct tv. The sound is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for Pennie’s on the dollar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and wonderful customer service! Store clerk was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection on any device is needed you never know when you’ll need it. Anything can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad best buy offers warranty on their items. I always purchase the extra warranty and dont have any complaints. On my last tv purchase, i had to use the warranty because the tv started to have issues. Long story short the part did not fix the issue and the tv was no longer being sold so i got a partial credit for the tv. Something is better than nothing and this was after the 12 months but still within the 2 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved my peasant existence of a life from spending an absurd amount of money for any product. Between defects, wear and tear over time, or bad products overall, the warranty has been very helpful. Between getting my money back, exhanging, or getting store credit, it honestly is one of the only reasons why I even shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sneaky Change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little tricky and almost sneaky. If you buy some thing on the website, you have the option of adding a five-year geek squad plan. Nobody tells you that when you’re in the store and you buy a Samsung item. You are only allowed to get Samsung care as your warranty. It is one year less and $10 more. God help you if you try to cancel it and buy the other warranty. You will be on the phone for 13 hours like I was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, I knew what I wanted and they helped me find it and put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having the protection incase anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought a top-of-the-line LG TV and I didn’t get a warranty because I didn’t think I would need it with a beautiful TV as that. sure enough 11 months into the TV the back light tube went out. And it would’ve costed more to fix than it would be to buy a new one so I bought a new TV this time I paid $80 for five year warranty which I thought was stupid for doing until 4 years later when the TV broke and thank god I got that $80 Warranty cuz it saved my but. so if you’re going to spend all that money on a nice TV I can promise u it’s well worth every extra penny to get a warranty. Even if just for peace of mind alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

    I would recommend this to a friend