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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30235 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 30,235 reviews
  • Rated 5 out of 5 stars

    It’s a protection plan.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually worked at bestbuy years ago and protection plans were a hard sell, they are extremely expensive and rarely used, but as an ex employee i also saw customers come in and buy their dream TV just to have a storm pop it a week later, or the most memorable story was a child pouring juice all over a tv as the mom was unpacking it. It’s a sad conversation to have when you know someone has been saving for something and it’s gone in seconds and theirs really nothing you can do. It’s like buying your dream car, wrecking it and taking it back to the dealer and asking for another.... I HATE BUYIJG PROTECTION PLANS but I do it every time now. One day one of these plans is going to pay for all of the plans I’ve ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have this tv and we haven't had any problems with it i recomend this brans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother helped me hook up the tv and I'm enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coves all possible issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the option for support if anything breaks on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good simple fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plain and simple this TV is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C2 65" TV is a fantastic addition to any home entertainment setup. Its exceptional picture quality, sleek design, smart features, and impressive gaming performance make it a top contender in the premium TV market. If you're looking for a TV that offers an immersive and captivating viewing experience, the LG C2 65" TV is undoubtedly it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and i love to order for more and sinceipouiyutyrtdfyguhjk;lkljkhjghf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like the idea of needing additional protection beyond the warranty. But, on a HI-Def TV I felt it was best to buy it. The sale rep told me that Best Buy had recently lowered the price of their service plans and it did seem reasonable for five years. Even consumer articles are recommending a protection plan of new TV's with the expense and hassle of getting them repaired under warranty. I was told that to have LG repair it under warranty if needed be sent to them. If it's true of not, I have read that some plans do require you to ship it to them. A TV is too much trouble to attempt this with. In the last 8 years of flat screen ownership I've only needed 1 repair. It was in the last month of the first warranty I'd purchased and was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technically support is the best Geek squad is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeamGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we all know when purchasing items such as tv. It is no brainer "Purchase Protection" for your big ticket item. Few dollars more will add a sense of security and relief, if anything happens to your tv Geek Squad to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a lot of money the last time I used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The smiles also makes your day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was an AMAZING one i really have had great help from anyone ive spoken with. I would tell anyone that needs to get a gtrat purchase to go to best buy the customer service is AWESOME and the service is great. Thank you all for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was exactly what I was looking for and for an amazing price. The picture and sound quality are both amazing and I am a fan of the Home Screen interface. The Samsung channels built in are great it seems they combine the channels from various free streaming TV platforms. This was a great buy and highly recommend.

    I would recommend this to a friend