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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 30,326 reviews
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty something happens to your product it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always has our back ... !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have piece of mind with geek squad support and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best items i have purchased. Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller warranty is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection on your devices. I always get coverage on my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true must have. NOT a scam service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the geek squad membership, membership provides peace of mind and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s too good Picture quality good or functional very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

    I would recommend this to a friend