Customer Ratings & Reviews

Had this on my last TV, it began having issues just before plan expired so I got lucky. BB kept trying to repair it but then something else came up. I was kind of ticked off as it was costing more to keep trying useless repairs. Finally after over 3 months of failed attempts they called it a wash. I took the full credit and upgraded to a better set. It was a pain but in the end they apologized when they reveiwed my purchase history. I got another 5 year plan for the new TV.

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

I wanted to make sure I had a safe guard with this ROKU TV in case of future issues

Geek squad installed my television flawlessly and was very professional throughout the entire process.

I love this computer, I enjoy it and it works well n perfectly fine

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

Had to replace my other tv I bought from Best Buy and I bought the 5 year warranty and it’s great to have so you can use that replacement to get another tv!

Nice squad service, Nice squad service, Nice squad service,

Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

I haven't had to use it yet but i love having the option to use it if i were to need it.

My tv had went out after two years and I remembered I had purchased the Geek Squad. They replaced the tv and schedule delivery/pick up and the morning of, I get a voice mail, our guy is sick. I took the old and picked up the new and received a $20 gift card for my troubles.

Good Service by geek squad with much more affordable price

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

Top tier service,top tier coverage!Must Own!ive been getting this well over a decade,and will continue until ive passed!

The warranty better never get used but if it does these ninjas better have my back

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

like the title says it is definitely worth getting five year protection plan, anything goes wrong with your product they will have geek squad come out to your house figured the conditions of the damage product attempt to fix the damage product and the third time after they come out they decide they cannot fix it they will replace with a new product or write you a check for the amount you spent for product . I feel this plan was made for the customer not for the company, the customer no matter what the outcome will benefit from this five-year plan.