Customer Ratings & Reviews

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

The agents are understanding an patient an does excellent work

Help was great answered all my questions. Would use them again as needed

so glad I purchased the warranty and Geek Squad is so easy to work with!

i have never used this service before and i hope i don't

Great coverage for small money on a large item that can quickly become unreplacable .

Check out was smooth and service was informative and polite.

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

T. Works great connection to all my systems sounds a little low

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Always purchase the protection. It’s quick an efficient

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

purchased for peace of mind sending that much money

Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.