Customer Ratings & Reviews

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

Love love love this tv!!! For the price, and quality, its really a steal!

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

Denise was very professional and knoedgeable about the claims process and made it very easy.

Yes tv for my bedroom and best caption. Able to watch

This is a very valuable warranty for five years after original warranty

Never had to use it so can't say if it's good or not can't give and opinion

The value was great and worth the extra warranty on the TV.

Very low price for the years of service protection ever

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

Well worth the cost to have the security. Great to know you have the extra support

Great confidence in knowing that this will be protected for 5 years.

Love this purchase so much. They are easy to work with and they help so much.

The agents helped with my return of my tv due to a crack in the screen.

I always buy warranty on electronic. Doing so will give you peace in mind.

Havent had to use it yet, but it was a great price for $99 added to tv.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!