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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 30,279 reviews
  • Rated 5 out of 5 stars

    Normally I don’t do this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good for tv and customer service is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift chritmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, faster and perfect work made in a click of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's very helpful most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,great quality,best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Go Without This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv the setup look really nice on my basement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv! has been working perfectly since i got my hands on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need it but happy to have it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony XBR 65” tv that was starting to act crazy! Geek Squad came out updated and replaced a part in the tv. It worked well for about another 9 month until the picture started to have lines through it or would restart on its own. Geek Squad replaced this unit, very happy that the customer service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and picture! Makes watching sports and movies a different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty is not a waste of money t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything with out the warranty it always pays for itself later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could go wrong or when. I invested a substantial amount on my television and certainly hope it lasts as long as my last one which is 16 years old and still works fine. I just wanted some new features. It will likely be a while before I want to upgrade again so if this one fails for any reason, the added protection will help prevent unnecessary costs.

    I would recommend this to a friend