Customer Ratings & Reviews

The agents helped me setup my television, the gents were very helpful and professional.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

This set is beyond great and is above the 4Kset it replaced.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

The best way to get free good stuff fast and easy 1

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Love it. Easily contacted and great customer services.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

I feel grat about having this product for added protection agains accidents

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.