Customer Ratings & Reviews

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

Professional and quick response Great to work with

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

The service was great! Any questions I had were answered right away.

Do it! Worked for me. Received a new TV when old TV could not be repaired.

Good economical option to protect purchase, have purchased for other electronics.

Definitely would recommend to anybody who buys any tv. It will save money in the long room

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.