Customer Ratings & Reviews

The GEEK program was introduced to me for protection it’s the perfect fit if I ever need them

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Excellent service They fix my tv at my home well recommended

I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.

I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

They helped me with the instruccions and great working skills

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The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

Don’t ask me now wait until I need it. Right now just there.

Tv is great! Clear picture! It was a great price for this size tv.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

No complaints hear quick and very gentle treated my stuff like a baby lol

Since the sound went out the geek squad was very helpful in getting the sound back.

haven't had to use, hope all is well when or if i should it be needed

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

Worth every penny. I would not be without this service.

This is an awesome service that is prompt to fix any issues you may have.