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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 30,352 reviews
  • Rated 5 out of 5 stars

    Geek squad response and installation was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and size!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the TV i purchased!! Picture Quality is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer salesperson was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-YEAR GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free replacement. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Omg best thing I ever purchased my laptop fell and everything was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preace of mind comes with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added value for our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance! If something goes wrong you can get it fixed!

    I would recommend this to a friend