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Customer reviews

Rating 4.7 out of 5 stars with 30357 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 30,357 reviews
  • Rated 5 out of 5 stars

    Good warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this service and a warranty on your products you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new TV. Secure knowing that they will take care of whatever may happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job on my car camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there if and when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was great glad I purchsed another one for my replacement TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the protection yet. But noce to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gooddddd. Claims easy, service at home.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection give peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection give peace of mind, Add this I got a extra protection for 2 more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Amazing quality!! And even better prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that you have the Geek squad behind your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty ...... Just in case something were to happened....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

    I would recommend this to a friend