Customer Ratings & Reviews

I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

I haven't had to use the service, so the Item is very good.

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

I high recommend this service to anyone who have issued with there tv

Put it on all my items and it is definitely worth it

Love geek squad they are the best they will help you

with computers changing everyday, a good thing to have.

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

This sound bar has a nice sound for the price. Would have looked more for a 5.1.2, but i have valted ceilings.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

Hope never have to use. But it’s there if needed. !

Geek squad is nice to have whenever you need them. I do stuff myself most the time though.

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Helped me with all of the problems I was having with my devices and fixed them

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can