Customer Ratings & Reviews

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

I love having the peace of mind of knowing if my new TV fails, it's covered.

Geek Squad is very helpful and warranties are good.

I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

The technician was quick and on time, did what I needed

The guarantee is perfect. I think everyone need it for in case.

I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

Haven't had to use it yet. Hopefully it will do good for us if we have an isdue

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

Service was great. Definitely recommend the service to anyone buying a new product.

I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

They can fix anything you buy at Best Buy in minutes