Customer Ratings & Reviews

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

I purchased the geek squad plan to have a piece of mine I always do just in case.

Geek squad rocks. The workers are always so willing to help with questions. They are so helpful

Purchased to go along with a car receiver I purchased for my car.

I’m so glad I got this two year geek squad insurance it’s worth it

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

Good gadget to hv when your devices have defects! They respond in in a reasonable amount of time and ate knowledgeable at what they do!

Geek squad is the best product to buy when buying anything with best buy

The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

Always recommend to get protection! Got it for my new Samsung TV

Love the geek squad warranty! They cover anything even if it was your mistake

I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++