Customer Ratings & Reviews

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

So far, so good. Came out once already, did fine !!

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

Great service. On time. The help that one expects from a technical group.

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

Geek Squad is the Bomb!! They are always and time, professional, and fast.

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I have purchased several items through best buy and I always get their protection plan on large purchases. I haven't had a need to use to them for this recent purchase, but when I've needed help, they have always been great.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Fan of the Geeksquad. They are always polite and helpful

You should always protect your products with a protection plan

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!