Customer Ratings & Reviews

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Geek squad protect is good to have. It covers your purchase entirely.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

I mounted and hooked up my own tv and love Hisense TVs about to purchase the 82 for my family room

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Geek squad is always available and are fairly knowledgeable!

Have always gotten the geek warranty. Never had a problem when had to use.

Love having the peace and mind of coverage in the event anything happens.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

Great so far. Love it can’t go wrong with this tv!

Good service that is helpful and timely. Good add on

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

I vought this for when my faughters gaming laptop tore up