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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 30,387 reviews
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this because, if the remote goes bad your in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best equipment protection that I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty Best Buy has great warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my appliences and home devices. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for this item. Only had it a few months and works perfect for my multitasking tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty but I do miss there accidental coverage they used to have regardless when buying a tv like Vizio or TCL this is a warranty you definitely want to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyProtectionServices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection because I blew a fuse about a month after getting it and it got fixed fairly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carter family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always safe to back to help, when your not sure what wrong. When you have tried all things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Film Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad saved me money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your butt when things go bad, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have. I know that if I have a problem that it will get fixed. They have prompt service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised by conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

    I would recommend this to a friend