Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30394 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 30,394 reviews
  • Rated 5 out of 5 stars

    I must have since things break easily these days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a major appliance or television, I always get the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in store with my TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that this gives me. Every dollar counts but I always have peace of mind with Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your fingertips is wonderful. Their services are outstanding and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much hassle anb a good price for extra warranty besides the manufacturer warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind yes & no..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Williams

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my TV it's working well if I ever get another one it would be just like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't needed, but for a few extra bucks, it's better than buying the product twice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting reliable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have feeling your item is secured. Do have to pay some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have back up, even if you think you are careful and take good care of your products!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any and every high priced electronic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant encourage you enough to get this with every electronic purchase, definitely cushion for the hard times when they come around because nothing last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansun TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good service and the person who took care of me was excellent in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and been very pleased. They did the install for my new 75' TV and were great, yet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great. A nice backup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

    I would recommend this to a friend