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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30395 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 30,395 reviews
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there when you need them or when you have a problem so it’s better to get the protection plan for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expect good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is Must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Get it. Assurance if anything goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable and good for if you moving frequently..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an OLED C1 so this was a no question you could never be to safe and best buy has always been a trusted service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It offers more than you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My warranty information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the extra piece of mind when purchasing items at Best Buy!

    I would recommend this to a friend