Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,279 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony vrs Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were extremely nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I call or go in for help everyone is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Top Notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and services so far. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I love the picture quality and the streaming network installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra protection on a tv. haven't used it yet but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped thoroughly assessed and explain.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and courteous. They even put on bags over their shoes to cover the soles from getting our living room carpet all dirty. Our TV screen had been damaged from a direct hit by a flying drone. Agents went through the process step by step with us and made sure all options were assessed. I recommend buying coverage for all your tech. We’ll worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended Warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the goat of all warranties. They always take care of any issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Secure that purchase!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Plan to both TVs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 yrs ago I purchased a High End Sony TV, and purchased the 5-Year Protection Plan. It paid off, when that TV stopped working. Geek Squad came out, advised the TV had to be replaced. Went to Best Buy, got the Protection Plan value, and ended up getting a 75” and a 55” for the bedroom. And a gift card voucher with the remainder of the $$. Didn’t hesitate to add the Protection Plan to both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice because they will fix the issue there. Peace of mind you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for 65" LCD TV. While I normally don't purchase extended warranties, the peace of mind this provides knowing that I will have an operating TV guaranteed for 5 years is worth the small cost. I have had several large screens fail, so knowing my cost of ownership over the next five years, as compared to possibly having to purchase a new one after the one or two year warranty passes is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also a 10 star perfect reveiw. Thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought it last time. More than paid for itself

    I would recommend this to a friend