Customer Ratings & Reviews

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

The best way to get free good stuff fast and easy 1

Love it. Easily contacted and great customer services.

I feel grat about having this product for added protection agains accidents

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Absolutely love geek squad … highly recommend purchasing

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Love it’s so good to see the people that love it and appreciate how they are doing things

Perfect service. A great value. Great service from the Geek Service.