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Customer reviews

Rating 4.7 out of 5 stars with 30362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 30,362 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend with any purchase. Has saved up from so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. . No need to contact manufacturer. Just sore walk in . For great service and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad diagnosed my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest service ever. It’s the best warranty from a store. It almost feels to good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact and give great recommendations and solutions to any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contract with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just thought it would be a good idea to buy a warranty . Last Insignia TV still working.

    I would recommend this to a friend