Customer Ratings & Reviews

Its a must buy for whenever you're purchasing something that's expensive from Best buy If your item breaks they will give cash via gift card

I never had a major problem. Geek squad are very professional and can work on any issue that you may have. Im thankful knowing they had my back.

The agent connected all my tvs and programmed the controller. Very professional service and dependable when I called.

With the Geek squad protection plan is just like it sounds... peace of mind if anything goes wrong, they are on it!

Having the 2yr protection plan has came in handy a few times. If I didn't have it I would have been stuck buying a new TV. I recommend it to everyone buying a new TV. It's a life saver!!

My 1st and, so far only, experience with the Squad was exceptionaslly good. My rep was as honest and forthright as man born of woman can be.

Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

Good product with warranty so happy l wld buy one more

After my computer suffered a little accident the geek squad was there to fix the problem and it was easy to solve the problem.

Upgrading our RV television to a flat screen. We are very happy with this TV. It is compact and fits well in our camper

I highly recommend having service contract things can happen

I love that you can either take your product in or they will come out. It’s so convenient to be able to see and speak to an actually person rather than sending your product off somewhere.

I have not yet had to use the warranty, but with how fragil technology is, a warranty is the smart thing to do. 5 years, 70.00, if it makes you feel better that’s less than 4 cents a day.

So far the best program out here. I have compared a lot of services and this one ranks right up top.

Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

Always good to get Geek Squad Protection with all major purchases, just in case…

I trust best buy protection and it has saved me a few times on my electronic purchases. It's a must have if you ever have issues with your purchases

Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

Having a warranty is the right thing to have, but adding more protection is just Smart.

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.