Customer Ratings & Reviews

Definitely worth having to protect my purchase , can’t be too safe.

What can you say about a protection plan? Happy I have it.

Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it

Who wouldn't buy additional protection? I've always done it and it has worked for me. For some, it may be a waste of money, but when you need it, people regret it. I rather regret now then later.

The protection plan is absolutely worth it considering how long sets last these days.

This extended service plan on our new Samsung TV system gives us great peace of mind should any problem occur in the future.

I bought this tv back in 2016 yes I like to wait a while and really use something before I write a review. Till today still looks as the day I bought it. The image still great.

Don't ever buy product without geek squad protection. Anything ever goes wrong beefy buy will have it repaired and returned in 10 days. If cannot be repaired they will replace it with a new one

The instalation I did for myself, I get a Geed Squad protection as an insurance

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

I think the extended warranty is a great deal for the price

Always good to have Geek Squad Protection. Having peace of mind when owning electronics is priceless. They are just a call away.

I've had the Geek Squad protection on a few of my products and they have always delivered

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

I bought it for a gift and they love it,recommended for all

Had this policy on previous tv and it came in handy when the tv quite working.

Great TV warranty extension for the value! Would recommend!

They are very helpful with anything i need. Courteous and polite. Fixed our computer while i was in store. Fast reliable service

The best warranty is best buy fix or replaced with new one

easy to make a claim if needed and had no issues with customer service when needed