Customer Ratings & Reviews

easy to make a claim if needed and had no issues with customer service when needed

Had this television installed in a bonus room and the install was seamless.

Reliable extended warranty plan. I rely on these for big-ticket items that may have costly repairs. Gives me peace of mind.

It pays to put extra protect on your items. The time that you don't get it something happens. It is quick and easy to use when needed.

Great Add On service. You never know if something goes wrong with your product. I would recommend to all. Thanks Best Buy

First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

I really believe this model Samsung is a lemon I’m tired of people telling me it’s the Internet when every other TV in my house works fine

a 5-Year Standard Geek Squad Protection plan is an excellent offering from best buy. that's like a decade in tech times ; )

Geek squad is a piece of mind when you want to just forget what could happen to your device geek squad got you covered

They are amazing at assisting things over the phone or in person always reliable and most the time finds the solution relatively quick

We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

Fantastic T.V., Fantastic Open Box Price. We love it.

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Great warranty to purchase just in case your product has an issue. The best thing is the Geek Squad will come to your house to repair it

The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying

It's great because you are covered for anything that happens to your purchase

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

This system is awesome. You can hear whatever you are watching as if you were in the movies. So you need to protect it well.