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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 30,414 reviews
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case it’s needed and Best Buy is everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave without a plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site visit for today...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad for all my stuff because u never know when it going to break but u have geek squad to fix it or getva new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money to get a 5 year warranty. Service helped me when a backlight went out .replaced with a newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that so long as I have geek squad protection I'm covered if anything happens to this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad … thorough, professional, and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is mounted exactly like I wanted it, and everything hooked up correctly and cords kept organized!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was priced fairly and worked really well when needed without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

    I would recommend this to a friend