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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 30,417 reviews
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the geek squad protection plan. Save yoh money and don't have to worry they come and fix or replace your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this service for one of our flat screen tv's and it was perfect. I got my tv fixed and it didn't cost a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, curtious agents. Prompt and timely at every svc appt scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Agent Took Them To My Car She Was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mats For Our Car Was Great Will Purchase Again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but think it is well worth the peice just for the peace of mind I get knowing it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan i hope I dont need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my Samsung died after 3 years, I figured I'd get the plan for new TCL 43" Can't rate it cause I haven't used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is the best for tech-support fixes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the five-year plan insurance for any device especially a TV because you never know what could happen especially if one has Little kids and like throw things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Best Buy's protection plans are a good value. I have used the protection plan for two other purchases with great satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like you are truly in a theatre with surround sound like wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have geek squad warrenty for any major purchase if you want to protect your purchase best buy warranty cant be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning strike took out the TV. They replaced it in 5 days. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent buy! It’s just starting to act up. But it still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new TV, and think it is a great idea in the situation where my TV breaks within 5 years. Does not cover accidental damage for TVs but its always better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is vital!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended geek squad coverage, it is rediculous to buy a product without spending a little extra, Because what if an unknown problem or accident were to happen'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I got the 5 year protection. Most things don't happen right away, but 5 years down the road anything could happen. I won't be worried because I went ahead with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the protection. So far so good but tv is still new! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are awesome will always use them for there products

    I would recommend this to a friend