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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 30,422 reviews
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad Protection on your new television purchases. Best Buy employs very talented, knowledgeable people and offers the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Two Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year replacement plan for our new TV gives us the This is better than relying on the manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty my buddy had to use his and they fixed his tv with no problems we bought the same tv and warranty at the same time I would buy another warranty in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and Extended Warranty Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for OLED TV and even better if you get it with Best Buy install too. Improves the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I defiantly recommend purchasing the extending Warranty. Haven’t had to use it, but totally worth the money if I ever do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great quality at a steal of a deal....very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really go out their way to make sure they give you the absolute best service and I really love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection brings peace of mind. I have never seen a better protection plan than GSP. If they can not fix it then they will replace it. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have so your tv can be protected by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection service when able

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn-In protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty, includes protection for burn in!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and installed my tv with ease! No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers it all, just don’t get jacked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all you could want except if you sling a controller through it or get robbed! Especially happy with the coverage on the display!

    I would recommend this to a friend