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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 30,423 reviews
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much appreciated with the Help, always the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had all my speakers installed and didn’t leave a mess like the competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. Its helped me so many times with my electronics in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always safe then sorry always buy insurance so they totally take care of any faults u may have in the future totally worth it then getting a new one or out the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but I'm happy to have the security of having it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This benefit came with the product. I did not have to use it but it gave me peace of mind with my purchase and put me over the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell Best Buy is the only warranty that covers OLED burn in. Definitely worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Once the manufacture warranty ends, I still have another warranty to depend on for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVVVVVERD !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty coverage from other providers, but the Geek Squad is head and shoulders above . I've never had a problem with them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan is a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We watch a lot of tv. So I wanted a good service plan in case I have any issue’s within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan for my tv, would recommend it to anyone by anything expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you buy anything you need the protection plan they will fix it or make sure you get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV can’t complain about anything clear picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with cell phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at geek squad are awesome! They helped us buy a TV and cell phone accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must with any large purchase. Service has always been excellent and left me satisfied.

    I would recommend this to a friend