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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 30,423 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always good to have the insurance. It sure what’s going to happen but if something happens the TV will be insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service. They are very knowledgeable and professional. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Better than having geek squad protection! Thank you for always being reliable and reputable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Unneeded Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service with this device, but from previous experience, it is a valuable service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the geek squad! If anything ever were to go wrong with my product I wouldn’t have anything to worry about because I always purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I am hoping they will cover any inconvenience that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection less to worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the added protected to the piece of mind in case there is a failure after the manufacturers warranty expires. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service, helps protect my product for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the greek squad for my lap top computer. The service was great & the staff was knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection for everything that I buy. Recommend this highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan to make sure our TVs will be taken care of in the event it stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection it protects everything bought at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty a MUST-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From personal experience, it is an unequivocal necessity to add the Best Buy warranty to your appliances. They are helpful and do a great job making it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty. Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have an extended warranty. I know if and when I need the Geek squad they will be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up; great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister and I were able to easily set up the TV with no problems. Not normally impressed with "techie" things, she was blown away when she saw the picture. Everything is great so far.

    I would recommend this to a friend