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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 30,423 reviews
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product service. best in the industry. best buy has a great network of repair centers and support team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is always professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the warranty offered to fix television very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Support & Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of minds. Have had very good success with Geek Squad helping to resolve my issues and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Works great and has good access to channels and connections with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covers a lot of things that are beyond your control even when taking care of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv for movies and gaming.. my ps5 is awesome on here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for my tv! Had one issue and geek squad helper me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never purchase electronic products without the additional warranities. Best Buy has never given us any problem with returns or issues with the product, when warranted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I had to buy it just incase. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it’s worth the extra $ for the extended warranty just in case. Especially for an item over $500

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy of protection plan please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really would like some kind of copy to this protection plan. Paper copy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have already helped a lot and can't out to check my TV and replaced it. Very nice people to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with smaller flat screen TVs (that lasted only 2-3 years) so I decided it was worth getting. If the TV becomes unusable, they will repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a new FireTV. Peace of mind for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a fairly expensive TV, the extra $$ spent for the Geek Squad protection package gives you peace of mind in case something does go wrong with your purchase.

    I would recommend this to a friend