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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 30,423 reviews
  • Rated 5 out of 5 stars

    Don’t forget to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the warranty was for and made it easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great service. Great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having kids, having the Greek Squad protection is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this, but it's nice knowing that if anything goes wrong with my TV I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Total Tech membership. Get free warranties all the time. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually had to use on more occasion. Favorite part about it is you dont have to replace with exact item if you choose to go with a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mazing to my daughter since its was her first time to have a phone.she wipes it every minute and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to our home and installed our purchase quickly. The agents also explained the setup and we couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to apply it to a large purchase! Better to have it than not, accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection plan. I don't know if I will ever need it but just in case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad fixed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest thing I ever was to do was to make sure that I have the best techs behind me . Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. The tv is straight on the wall and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had wonderful experiences each time I’ve had to use this protection. No argument, just help me out. Great peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. But glad I purchased it just in case. You can never know when electronics will go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a peace of my mind for my TV just in case anything happened. This is a really good service from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . Fast and neat ! No complaints .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Paid for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that everyone should consider. It has paid for itself many times over since we use the geek squad alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad install service they always do an amazing jon

    I would recommend this to a friend