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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 30,424 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection!! Worth the money!! Easy process for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have to buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection when buying something like a TV. It's worth the extra money to not stress about anything bad happening to your new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to cover and protect my tv in case of an issue. I feel more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service that I get from them. They are always courteous and friendly whenever I call for help or go in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These dudes were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very germ conscious with the whole C-19 thing. Fast and careful not to bump walls. They were masters of their craft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson vacuum is great but service at Best Buy is t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use them this time but I know from previous experience GEEK SQUAD is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service with TV set up. Tech was very helpful in explaining things as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech comes in handy when you need extra help to figure out how to work a device, or it needs repair. Also great for installations on many products for your home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swivel wall mount for 55 inch tv. Installation was a breeze. Form and function worked as designed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have, but I do wish it was cheaper to purchase the extra warrantee. Overall, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased service and the tech who helped was knowledgeable about product and able to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Geek Squad. It is one of the things that I can do to make life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of the tv this is a must have. To get the tv fixed would be more than the price of the service

    I would recommend this to a friend