Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 30,449 reviews
  • Rated 5 out of 5 stars

    Always get the geek squad protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet but having it gives me piece of mind knowing if i have a problem with my equipment it will be replaced and or repaired at the very least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best coverage for burn in tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it will keep my recent tv purchase secure for a number of years. Best coverage for burn in tv's..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and i would definitely recommend it and its honestly the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process for getting a new TV was very fast they really do replace anything you need I would totally get this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A time to feel safe with protection just in case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and ease of mind it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluesman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great called them when had small problem on tv the tech knew immediately the solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and dependable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only utilized Geek squad protection services a few times, but it has already paid for itself and I still have a couple more years of protection to go! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan because it makes me feel at ease. I know I'm protected if something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty form bestbuy, always taking care of whatever happens to your products without hesitation!!!.

    I would recommend this to a friend