Customer Ratings & Reviews

I will always purchase this with any electronic I buy at best buy. The Geek Squad is good to have on your side.

Always purchase this protection because they really help with ALL issues. Never had a problem being taken care.

Great protection to have with the GEEK Squad! Always a great idea to purchase for that extra piece of mind!!

Geek squad is always helpful! Nice to have someone to talk to face to face instead of over the phone and in another country!

I know I'm the long run of my TCL tv ever acts up this will save me the money. It's happened before on other items where the warranty saved me. Just be safe

Comes in handy everyone should get it. Also saves you a lot of money during these times

Always, always get the geek squad. Never know when you need it and avoid the manufacturer hassle.

I purchased this protection because I figured it would help me when something happen to the item I purchased. I have not had to use it but I hope it works if I needed to use it.

I like the fact that there is 24 hr tech service. You can call and tech will walk you through trouble shooting protocols. Then if not resolved they will schedule an appointment.

Great service I recommend you getting a protection plan got all your products

Great service I recommend you getting a protection plan got all your products

Couldn't recommend it more. It's a great service for minimal membership fee compared to what you receive.

Bought the protection plan for my daughters Bluetooth wireless headphones. I have the peace of mind knowing that best buy will take care of it if anything happens.

This is just a little added insurance in case there is problems down the road. I have had problems in the past.

Always a precaution measure to purchase extended warranty plan, you never know when a freak thing may happen.

i HOPE I NEVER HAVE TO USE IT BUT IF I NEED IT I KNOW FOR AT LEAST 5-YRS. I'LL HAVE PROTECTION.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

I love the fact if anything goes wrong or breaks the geek squad is there to help me anf make sure its fixed.

I have not had to use it and hope not to. But, is a goof Idea because I have been burned before with the last TV that I purchased. So, I do recommend.

Good warranty for the money. I imagine they will just give you credit for your purchase so you can get another unit. Forget about support or repair (from Best Buy? haha!!)