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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 30,451 reviews
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used geek squad, but when I had questions they always knew how to answer, my things never got damaged so I didn’t use it but great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Squad protection. I received good advice and excellent service!! Recommend everyone to buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the Geek squad in the past. They are always polite and professional and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team was very helpful when I had computer concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has came in handy for my laptops. It has also helped with the tv and servillance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan yet, but I have used in the past and they are usually pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i have an issue they resolve it, good value to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Geek Squad Protection. Fast service when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to walk in and have help anytime you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad indlled my mount and placed my TV on the wall. Very neat doing their work with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed this yet but I'm sure if I do I'll have no Problems. With the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price price extended warranty. I had to use one in the past, received a new TV. After recently purchsing a new tv.I purchased this extended warrranty. I now have three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but I am feeling comfortable knowing if I need if that it is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guy who came and helped me was awesome great service and people skills he knew what to do and helped me ASAP best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather be safe the sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the price and it gives me some piece of mind with a large ticket purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used before and it was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it on my Tv purchase yet. Have used before and it was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.