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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 30,451 reviews
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel save having this protection service with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv intalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had mount from old tv so it only took the agent about 30 minutes to install and have everything running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... Haven't had any problems. Hoping not to need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a tv without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything of value from Best Buy their warranties are great and so easy if you need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great and reliable can just call and they will help you if not ask to take products in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not timely during the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service department was good to work with and they went out of their way to get things going for me during the holidays...although I didn't get the TV until 12/28!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv. Would buy again good price every one should buy this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the cost. I received a replacement TV for my old one with repeated issues with my old st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on big ticket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek 5 year plan on big ticket items. It gives us peace of mind on the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for lg oled, haven't needed any service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless installation ease of operation no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protec plant Laci TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the protection plans. never know when something will go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty worth it don’t get attached to brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. My tv had a pixel problem and was swapped out for another. I gave 4 stars because I couldn’t get the same tv Samsung and was forced to get an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43-inch Smart TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend