Customer Ratings & Reviews

When I purchased my computer they had it set up within 12 hrs with all of my new software

Geek squad is a valuable protection plan. They are very helpful

Good old geek squad protection! Mostly am pleased with the support at best buy locations. Of course, it can vary from store to store, like any business. No support network is perfect, but it is nice to have this to backup your devices!

Purchased a expensive tv. The screens are so breakable.

Due to the price of my new TV I purchased this protection. My last TV was shorted out due to a power outage. So far I haven’t had to use it.

It works well gets the job done for in my basement

This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

For 5 years if anything happens to my television it will be replaced asap. It was only $30 extra instead of paying for a brand new tv. Sounds like a deal to me

For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

It is good to get protection on your products, because you never know when you are going to need them.

Haven't had to use it yet... hopefully won't. Good price to ensure you won't have to buy new if something happens

Haven’t used this protection plan. But have used other product plans in the past and found worth the purchase.

For a tv you it is vital that you purchase any insurance because you never know when something could happen.

The agent educated me about the warranty with the purchase of my new smart tv

Hope jo never have to use this 5 year warranty, but just in case I am glad I have it!5

TV was mounted, geek squad very professional and very efficient

We always purchase extended warranty when purchasing from Best Buy. They are great

the geek squad protection provides great peace of mind for my new laptop.

Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.