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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 746 Showing 14,901-14,920 of 30,471 reviews
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this protection plan twice out of the five items I have on the plan and they give you absolutely no problems. They are very helpful and polite. Definitely highly recommend it when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up my TV was done very quickly by Geek Squ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad coverage for other electronic items so didn't hesitate to purchase service for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always comes thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts to come out and fix my old tv, Best Buy geek squad made an exception to give me an option to get a new tv. No more having to deal with the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always friendly and very helpful and do everything they can to make sure they fix the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my issue I had with my th Bart satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven't actually needed to use it but I'm glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage when needed. The geek squad will be able to assist when anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for real never going back to smaller tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia TV screen went blank after about 6 months but Best buy replaced without a hassle . Glad i had it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the warranty. But it always gives us a piece of mind to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DELIVER MY HISENSE 70" they showed us how to set it up how to unbox it that's was good Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple process, installers we're courteous, knowledgeable and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in ghe event my TV stops working. It wasn't expensive either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They cover Pixel Burn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it's the only insurance that covers Pixel burn on OLED screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security! Security!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that I’m covered if there’s a problem with the product I purchased. Help is only a phone call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top service from the Geek Squad. I highly recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself but geek squad protection is easy to use if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.

    I would recommend this to a friend