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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 30,472 reviews
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my TVs sound problem and he explained how he did it. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people say that the warranty is not worth it, but if the price is low enough... then it's just a little more insurance worth a piece of mind to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a tad much, but having that warranty is a must with all electronics if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Glad I purchased the protection plan. Will always add this to my purchases when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gave me great fast and easy service. The work is usually done sooner then you think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for appliances and all electrical devices because replacing them can be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved down to the southeast from NY. We never had lightning and thunderstorms up north as are down here. Having the added protection is a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my daughters computer. It keeps me from getting a virus.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans. They are so valuable and worth the money if you need a repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV went and was able to get a new TV with the protection plan. We purchased it again. It is worth the gamble of getting the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is one of the best warranties outhere. The process is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what their doing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my insurance through them and they always know if one of my devices is damaged or needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and asked for info about both plans, they answered all my question and concerns! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item i loved it very good gift for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WARRANTY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know if this warranty will work until i have to use it on the tv i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it but easy choice to buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service was very reasonable for a 5 year term for an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it as of yet. And hopefully i won't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 tv and bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job geek squad on mounting my tv . Very clean job .

    I would recommend this to a friend