Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 30,475 reviews
  • Rated 5 out of 5 stars

    Hopefully I never have to use it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty plan so just crossing my fingers I never have to use it but feels nice to have an extra warranty on my tv for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got With new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to pass this up when I bought my new TV. Haven't needed it yet but comforting knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy with off brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it on new tv but I always buy on off-brand product or cheapest deal. Best Buy has always been great about honoring when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the squad quite yet had before and and awesome to have For any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year protection for my new Toshiba TV. I haven't had to use it yet. I have the Geek Squad protection for my computer and just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service is the best service! Always there when we need them and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best store!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to seeing the “DEAL OF THE DAY”!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t need it but if I do it will be a blessing to have. Fair price and paper free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE IT AT THIS TIME, BUT SURE IT WILL COME IN HANDY IF NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I normally buy the warranty if its not expensive and i really loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooooo convenient. I got this for my dad because he doesn’t have good luck with appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount TV for my daughter (a gift). Was professional and courteous. Installed Quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet! Hope to not have to. Possibly on something else in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Came with a purchase which I don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75 TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my wall mounts and connected my TV with all devices. Great job Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and trusty tech help. A worthy buy to have a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need protection on any electronic device especially geek squad these guys know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a very helpful experience when dealing with them

    I would recommend this to a friend