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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 30,477 reviews
  • Rated 5 out of 5 stars

    Great for return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't have this protection I would have had to return my television to the manufacturer,instead of getting a in store credit that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave without it. It’s always the best protection for your new and complex piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to get the geek squad warranty. Geek squad members are always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased items at best buy before for my parents! Always great to have them a phone call away to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want it to be protected you need this for your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in answering by question on setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is the best! great installers ad they arrive on time and call you when they are in route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with making sure i understood how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a service plan when spending money on a big ticket item. It’s just back up if the item goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection when I bought the tv.hopefully the service will live up to the advertisement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and gave me a very good lesson on the operation of the tv Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard help repair my computer and get warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and very knowledgeable of the service and explaining the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past hopefully I will not have to this time ,but they are really easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan just to have a good security I’ve used them before so I always get this…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed yet and hope I do not need but got the program to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need your geek squad protection on your devices this is a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a little pricey, but worth it when you need the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet. Just purchased my TV.

    I would recommend this to a friend