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Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 30,483 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra protection because you never know when things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for any and all my geeky questions its a must for people with no tech knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get appointments, and usually the problem is solved after one visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and asked where, how you want it, etc.. Not just did it and left it that way. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a most if you have any type of computer, tv, etc. in your home. These guys no it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoot my tablet within minutes of walking up to geek squad with appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with a 5-Year Standard Geek Squad Protection Plan for only $119.99, especially on an expensive purchase like a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty protection for any electronics, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I always get the warranty because the one time that I didn't was the best time that I should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek guys rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are so knowledgeable and helpful answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every warranty bought with best buy has been honored and resolved well. Will keep buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my tv, geek squad came and said I deserve a replacement tv and it was clear defect. Came to my house and made things very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying a new tv and having the protection gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had geek squad give a gift card to replace my four year Samsung that died. Worth the money, won’t buy anything without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college dorm room replacement if needed within the allotted time before a new tv is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product….you cannot go wrong with any of their products, they just work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i got two years protection and glad i did fell so many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is awesome. I'll always buy these plans for big purchases knowing Best Buy makes it easy to repair and exchange if needed

    I would recommend this to a friend