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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 30,499 reviews
  • Rated 5 out of 5 stars

    Geek squad is the Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the service you NEED when you make any kind of electrical purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Would always recommend getting the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your product fails they will take care of you - don't have to worry about finding a place to take it or fight with the manufacturer. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use it. I have used it in the best the geek squad came through with superb service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my washer and dryer very professionally and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just fine haven’t had any problems I will find out if they are good if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is something you should not forget and Best Buy is always there when you need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have protection in your stuff form Geek Squad Services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all our devices quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV snd connected it t o all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have. BB is great about returning items or trouble shooting. never a waste of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so smart and helps me repair my laptop when I have problems with viruses and other things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but good to have the protection from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime it needed anything Geek squad was there. They are always there to help and I needed lots of help it was my first labtop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional TV after we purchased an Xbox for Xmas for grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the service yet but the peace of mind factor is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love this protection plan. It came in handy in installing and mounting my TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but thought it was worth buying since I plan on having this TV for a while..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so that a plus but always good to have to protection on it ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick trade out for Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had problems with the TV but have used the geek Squad before and it was easy and fast.

    I would recommend this to a friend